Open an Account

Residential Owners
  • Complete a service agreement
  • Provide a government issued ID
  • Provide a signed settlement statement or a registered warranty deed showing legal purchase of property
  • No deposit is required for residential property owners

Residential Renters
  • Complete a service agreement
  • Provide a government issued ID
  • Provide a signed, valid lease agreement between the renter and the owner of the property
  • Pay a deposit per the current fee schedule

Businesses
  • Complete a service agreement
  • Provide a government issued ID
  • Provide a signed settlement statement or a registered warranty deed showing legal purchase of property or provide a signed, valid lease agreement between the renter and the owner of the property
  • All businesses (renter or owner) must pay a deposit per the current fee schedule. All business deposits will be reviewed yearly to make sure the deposit is still an average of 2 months bills.

All work orders for properties with installed utility services are processed daily at 1:00 pm. If your application is completed, submitted and you have paid the required deposit before 1:00 pm, utility services will normally be operational the same day. Any applications for utility service that are completed after 1:00 pm will be processed the next business day.

TOWN OF GRANITE FALLS IMPLEMENTS STAGE 2 MANDATORY WATER REDUCTIONS TO PROTECT LOCAL WATER SUPPLY

GRANITE FALLS, NORTH CAROLINA – Due to continued dry conditions across the region and declining water supply indicators, the Town of Granite Falls has implemented Stage 2: Mandatory Water Reductions under its Water Shortage Response Plan.

This action follows regional drought conditions identified within the Catawba-Wateree River Basin, where Stage 2 drought conditions require immediate conservation efforts to protect shared water resources and preserve drinking water availability.

Stage 2 conditions indicate that water supply levels are significantly below seasonal norms and that prolonged shortages are possible without immediate reductions in water use.

Town officials are urging all residents, businesses, and institutions to take immediate action to reduce nonessential water use.

Under Stage 2, the following restrictions are required for all Granite Falls water customers:

·         No lawn watering or irrigation is permitted

·         Watering of shrubs, trees, and flowers is limited to:

o   7:00–9:00 a.m. and 7:00–9:00 p.m.

o   Hand-held hoses with automatic shutoff nozzles only

·         Washing of driveways, sidewalks, and exterior surfaces is prohibited, except when necessary and approved

·         Restaurants may only serve water upon customer request

·         Filling of swimming pools is restricted to Wednesdays and Saturdays and requires a permit

·         All customers must eliminate unnecessary water use, including commercial and industrial operations

These restrictions build upon previously encouraged conservation measures, which are now mandatory and enforceable.